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Hawai‘i Electric Light reminds the community that the Leilani Estates and Lanipuna Gardens areas are designated as a no-entry zone for its crews. Poles and lines continue to fall in these areas each day due to continued ground swelling and cracking. Even though portions of Leilani Estates and Lanipuna Gardens are de-energized, back-feed

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Hawai‘i Electric Light announced that a portion of Leilani Estates and all of Lanipuna Gardens has been designated as a no-entry zone for its crews. These areas are hazardous to enter due to continued ground swelling and cracking, sudden fissure activity, and unsafe levels of SO2. Crews were working in the subdivision in the last […]

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Hawai‘i Electric Light has set up a page on its website for the latest information for customers affected by the eruption and for those who may have questions about billing and service during the emergency.

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Two poles damaged by a nearby lava flow fell on Kahukai Street in the Leilani Estates subdivision today, underscoring the need for continued caution around electric equipment even in areas where eruption activity has subsided.

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Hawai‘i Electric Light personnel are inspecting equipment in the Leilani Estates and Lanipuna subdivisions and shutting down parts of circuits that are threatened or already damaged by the lava flow. Line crews today replaced a pole on Leilani Avenue that may have been toppled by volcanic activity that shifted the ground.

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Hawai‘i Electric Light wants to remind the community that electricity can be dangerous and electrical safety should never be taken for granted. “Continued lava activity in the Leilani Estates subdivision has caused electric lines and other utility equipment to fall,” said company spokesperson Rhea Lee-Moku. “Everyone should treat lines, transformers, and other utility equipment as […]

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Hawai‘i Electric Light wants to remind the community that electricity can be dangerous and electrical safety should never be taken for granted. “Utility equipment has been damaged by lava in the Leilani Estates subdivision,” said company spokesperson Rhea Lee-Moku. “Company employees are unable to enter restricted areas to restore power or confirm problems with electrical […]

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Hawai‘i Electric Light reports that about 14,400 customers experienced a power outage at 12:33 p.m. today following a 6.9 magnitude earthquake. Power was restored to all customers by 2:20 p.m. “The strong earthquake caused a substation transformer to shake resulting in a fault,” said company spokesperson Rhea Lee-Moku. “Employees worked to reroute power to other […]

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At around 12:30 p.m. Friday (May 4) about 14,000 customers in Hilo, Kaumana, and pockets in Puna lost power due to the strong earthquake. Currently, about half of the customers have been restored and about 6,300 remain without power. Hawaii Electric Light Company crews are working to restore power.

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Hawai‘i Electric Light has deployed employees to the Leilani Estates area to disconnect power in the areas impacted by the active lava flow. The company continues to work with Hawai‘i County Civil Defense and other agencies to monitor and evaluate the flow. The safety of employees and community is always the top priority.

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Hawai‘i Electric Light reports that customers in north and east Hawai‘i experienced power outages caused by thunderstorms impacting Hawai‘i Island this weekend. About 2,100 customers in North Kohala experienced an extended power outage Saturday evening. The outage began at about 5:40 p.m. and was necessary to allow crews to make temporary repairs to two transmission […]

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Hawai‘i Electric Light customers will see lower electric bills if a rate adjustment proposal submitted to the Public Utilities Commission (PUC) is approved. The proposal will lower the typical bill for a Hawai‘i Island residential customer using 500 kilowatt hours by $4.97 a month. The effective date of the new rate will be determined by […]

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To improve system reliability, Hawai‘i Electric Light Company will conduct aerial line inspections of its major overhead transmission lines from Monday, March 12, to Friday, March 16, 2018. The islandwide inspections are scheduled from 7:30 a.m. to 4 p.m. However, exact times and routes will depend on weather conditions. Inspections will be conducted in a […]

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Regulators have approved for implementation the Hawaiian Electric Companies’ multi-year grid modernization strategy, paving the way for upgrades that will create renewable-ready island grids and improve reliability.

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