Tag Archive | "helco"

HELCO reaches out to customers who had payments in Hilo dropbox broken into

Hawai‘i Electric Light Company is notifying all customers who made a payment at the Kilauea Avenue drop box between 2:30 p.m. and 10:30 p.m. on Friday, Dec. 14, about a security incident that may have affected their personal information.

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Thief steals payment envelopes from HELCO drop box in Hilo

Hawai‘i Electric Light Company is investigating the theft of envelopes from a payment drop box outside its main office at 1200 Kilauea Ave. in Hilo. Video surveillance shows a man prying the box open late Friday evening, Dec. 14. Customers who made a drop box payment at the Kilauea Avenue location between 2:30 p.m. Friday, […]

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HELCO requests 3.4% rate increase

Hawai‘i Electric Light Company today proposed an increase of Hawai‘i Island base rates to help pay for rising operating costs, including the use of new tools to modernize the grid and continue a comprehensive vegetation management plan to reduce outages. Rate reviews are required by the Public Utilities Commission (PUC) every three years. The request […]

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Hawaii Electric Light to conduct aerial line inspections in December

To improve system reliability, Hawai‘i Electric Light Company will conduct its quarterly aerial inspections of major overhead transmission lines from Tuesday, Dec. 18, to Thursday, Dec. 20, 2018. The islandwide inspections are scheduled from 7:30 a.m. to 4:00 p.m. However, exact times and routes will depend on weather conditions. Inspections will be conducted in a […]

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Puna power plant trips offline causing outage Tuesday afternoon (Nov 6)

Hawai‘i Electric Light customers in various areas of Hawai‘i Island experienced a power interruption this afternoon. About 5,500 customers experienced a power interruption at 3:15 p.m. when Hawai‘i Electric Light’s Puna Plant tripped offline unexpectedly. Service to the majority of customers was restored within five minutes and service to the remaining 1,600 customers, primarily in […]

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Hawaiian Electric Companies’ new NEM Plus program allows solar customers to add storage, non-export technology

The Hawaiian Electric Companies have launched NEM Plus, a program that allows Net Energy Metering customers to add features such as energy storage to their rooftop solar systems – as long as the new equipment doesn’t export power to the grid. The program, which started this week, is only available to existing NEM customers with […]

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HELCO Energy Fair in Hilo Saturday (Oct 27)

Hawai‘i Electric Light invites the community to its clean energy fair on Saturday, Oct. 27, at the Prince Kuhio Plaza. The free, family-friendly event will be from 10 a.m. to 2 p.m. and feature educational displays, interactive activities, and games. Learn about electrical safety, energy conservation, electric vehicles, renewable energy, and our plan to reach […]

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HELCO to procure 60MW of solar power along with 240MWh of battery storage via new projects

“These large-scale solar and battery projects will accelerate our renewable energy drive at some of the lowest prices we’ve seen to date,” said Shelee Kimura, Hawaiian Electric senior vice president of business development and strategic planning. “With support from our communities, these projects will reduce our reliance on fossil fuel and cut greenhouse gas emissions […]

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Three vent sites in Leilani Estates subdivision at 6:30 a.m. Friday, May 4, 2018. The area has been evacuated due to fumes, fire and lava hazards. Photos by Steven Royston | Special to Hawaii 24/7

HELCO to restore power to parts of Leilani Estates Friday (Sept 14)

Over the last two weeks, Hawai‘i Electric Light crews have been working in Leilani Estates to remove damaged electrical equipment and poles, and repair and replace equipment damaged by the eruption and seismic activity. Crews will re-energize parts of Leilani Estates starting Friday, Sept. 14.

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Tropical Storm Olivia causes a few outages on Hawaii Island

Hawai‘i Electric Light reports few outages due to Tropical Storm Olivia. Early this morning, about 100 customers in Honoka‘a experienced a power outage due to tree branches contacting power lines. Electric service has been restored to those customers. Currently, there are no outages due to the storm. The company’s business offices in Hilo and Kona […]

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The Hawaiian Electric Companies activate emergency response plans as Hurricane Olivia moves toward islands

As Hurricane Olivia heads closer to the islands, the Hawaiian Electric Companies are activating their emergency response plans, going through pre-storm checklists, and readying crews to respond. The companies are closely monitoring Hurricane Olivia, which is expected to weaken to a tropical storm but still has the potential to cause major damage. Forecasts show that […]

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Hawai‘i Electric Light to conduct aerial line inspections September 10-14, 2018

To improve system reliability, Hawai‘i Electric Light Company will conduct its quarterly aerial inspections of major overhead transmission lines from Monday, Sept. 10, to Friday, Sept. 14, 2018. The islandwide inspections are scheduled from 7:30 a.m. to 4 p.m. However, exact times and routes will depend on weather conditions. Inspections will be conducted in a […]

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Hawaii Electric Light Company crews work on bringing power back to Leilani Estates. Photo courtesy of HELCO.

HELCO prepares to re-energize portions of Leilani Estates

Hawai‘i County Civil Defense announced today that it is lifting the mandatory evacuation order for portions of the Leilani Estates subdivision tomorrow morning due to a pause in the Lower East Rift Zone eruption. Hawai‘i Electric Light, in partnership with Civil Defense officials, has been preparing to re-energize portions of the subdivision.

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HELCO's Hill power plant in Hilo. Photo by Baron Sekiya | Hawaii 24/7

Power plants in Hilo and Kona trip offline plunging 28K customers into darkness Thursday night

Hawai‘i Electric Light reports that customers in various areas of Hawai‘i Island experienced a power interruption last night. An estimated 24,000 customers (about 28 percent) experienced a power interruption at 7:43 p.m. when generating units at Hawai‘i Electric Light’s Hill Plant and Keahole Plant tripped offline unexpectedly. Automated load shedding operated properly while alternate generation […]

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