Tag Archive | "helco"

HELCO utility work in Volcano subdivision starting July 9, 2018

Hawai‘i Electric Light Company announces construction work in the Volcano area from July 9 to September 30, 2018, weather permitting. Work will be performed in phases along Old Volcano Road, Kalanikoa Road, Kilauea Road, and Wright Road from 7 a.m. to 5 p.m. Monday to Saturday. Crews will replace 1.25 miles of overhead transmission lines […]

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Fallen Albizia tree causes a power outage for about 11,700 HELCO customers

Hawai‘i Electric Light reports that about 11,700 customers in the Puna and Hilo areas experienced a power interruption today. Power was interrupted at 9:59 a.m. Thursday morning when a large Albizia tree fell on to transmission lines and broke utility equipment on Ainaloa Boulevard. A private tree-trimmer was in the process of removing the tree […]

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Partial lane closure in Kealakekua on Wednesday (June 20)

Hawai‘i Electric Light announces a partial lane closure of Hawai‘i Belt Road (Māmalahoa Highway) between Pu‘u Lehua Drive and Hale Ke‘eke‘e Place in Kealakekua on Wednesday, June 20. One lane will be closed to traffic from 8:00 a.m. to 3:00 p.m. for crews to replace a utility pole. Motorists are advised to drive with caution […]

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HELCO customer care representatives available in Pāhoa starting Thursday (June 7)

Hawai‘i Electric Light’s Customer Care team will be at the Pāhoa County Council Office located at 15-2879 Pāhoa Village Road starting tomorrow, June 7. Representatives will be available to assist customers from 9:30 a.m. to 2:00 p.m. every Thursday in June. Information on electrical safety, emergency preparedness, restoration, and customer accounts and billing will be […]

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HELCO to conduct power line inspections via helicopter June 4-8, 2018

To improve system reliability, Hawai‘i Electric Light Company will conduct its quarterly aerial inspections of major overhead transmission lines from Monday, June 4, to Friday, June 8, 2018. The islandwide inspections are scheduled from 7:30 a.m. to 4 p.m. However, exact times and routes will depend on weather conditions. Inspections will be conducted in a […]

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Hawaii Electric Light Company workers in Puna. HELCO Photo

HELCO works to maintain power for lower Puna customers

Hawai‘i Electric Light continues with its efforts to maintain electric service for communities being impacted by the eruption and lava flows that began in Leilani Estates four weeks ago. About 800 customers in Leilani Estates, Lanipuna Gardens, and Kapoho are experiencing extended power outages due to the destruction of poles, lines and equipment.

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Lava flows damage more than 400 utility poles, power outages in lower Puna

The spread of erupting lava has destroyed Hawai‘i Electric Light equipment, causing outages in areas of lower Puna. Some of those outages may last for an extended time. Continued lava activity has damaged and destroyed more than 400 poles and related equipment in the lower Puna area. Where possible, power is being rerouted to continue […]

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HELCO warns of possible power interruptions in lower Puna

Hawai‘i Electric Light warns customers that power interruptions are likely if the lava continues to advance toward Highway 132. The company has been monitoring lava activity and is ready to implement its plans to perform planned switching to reroute power to customers in the lower Puna areas.   This work will begin at about 3 p.m., […]

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HELCO sets-up customer care services in Pahoa starting Thursday (May 24)

Hawai‘i Electric Light invites the lower Puna community to visit its Customer Care team at the Pāhoa County Council Office located at 15-2879 Pāhoa Village Road every Thursday starting May 24, 2018. Company representatives will be available from 9:30 a.m. to 3 p.m. on Thursdays to provide information on electrical safety, emergency preparedness, restoration, and […]

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Fallen Pine Tree causes power interruption for North Kohala

Hawai‘i Electric Light reports that about 2,100 customers experienced a power interruption beginning a little after 5:30 p.m. after a pine tree fell onto and broke lines near Kynnersley Road in North Kohala.

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Hawai‘i Electric Light develops contingency plans to continue to serve customers in lower Puna

Hawai‘i Electric Light is developing contingency plans to provide options for restoring electricity to communities in lower Puna that may be cut off by lava flows. With lava moving more quickly over the past 48 hours, engineers were working near affected areas on Saturday to identify suitable locations for portable generators and other equipment.

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Utility poles and power lines continue to fall in eruption area, HELCO urges caution

Hawai‘i Electric Light reminds the community that the Leilani Estates and Lanipuna Gardens areas are designated as a no-entry zone for its crews. Poles and lines continue to fall in these areas each day due to continued ground swelling and cracking. Even though portions of Leilani Estates and Lanipuna Gardens are de-energized, back-feed

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No-Entry zone established for Hawaii Electric Light crews in Leilani Estates

Hawai‘i Electric Light announced that a portion of Leilani Estates and all of Lanipuna Gardens has been designated as a no-entry zone for its crews. These areas are hazardous to enter due to continued ground swelling and cracking, sudden fissure activity, and unsafe levels of SO2. Crews were working in the subdivision in the last […]

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Hawaii Electric Light sets up webpage for customer updates

Hawai‘i Electric Light has set up a page on its website for the latest information for customers affected by the eruption and for those who may have questions about billing and service during the emergency.

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