This is a Civil Defense Message. This is an Emergency Water Restriction Notice for North Kona District customers for Friday, June 30 at 7 a.m. The Department of Water Supply reports Keahuolu Well located in North Kona District is out of service. Due to the loss of this pump and to avoid the loss of water pressure and service, the Department of Water Supply is issuing an immediate restriction on water use to health and safety needs of drinking, cooking, and sanitation ONLY. North Kona customers in the area from Keauhou to Keahole and Honalo to Makalei must cease all other water use including all irrigation and washing of vehicles and boats.
Conserve water by flushing toilets less often and taking shorter showers.
We also recommend that residents store a sufficient amount of water (5-10 gallons) for basic household needs, such as flushing toilets, hygiene and consumption in the event of service disruption.
Until further notice, the Department of Water Supply is suspending temporary service accounts and irrigation accounts in North Kona.
Department of Water Supply will be monitoring water usage and wasteful water use will be subject to further water restrictions and possible water shut off.
In order to help meet general customer demand, Water Supply has established Public Potable Water Distribution Stations at the following locations:
For more information, please visit www.hawaiidws.org. To report restriction violations, please call 961-8060 or 961-8790.
North Kona Emergency Water Restriction – UPDATE #1
This is an update for the Emergency Water Restriction notice. The Department’s Keahuolū Deepwell is out of service and currently being repaired. ALL residents and customers in North Kona must continue to restrict water use to health and safety needs (drinking, cooking and hygiene purposes) only. Cease all irrigation activities.
Repairs are currently under way. Troubleshooting aboveground equipment yesterday and last night indicated that the problem occurred underground. Contractor is currently on site and the extraction of pump and motor has begun today. There is a spare pump and motor for this well, which is currently on site. Based on this information, the repairs are anticipated to be completed within a week and a half. More details on completion date will be available as further progress is made. Adjustments were made to the water system to provide customers a minimum level of water service; and thus far, there were no reports of loss of water service. The DWS appreciates everyone’s assistance and asks for everyone’s continued cooperation, because without it, there will be areas that will experience periodic loss of water service or lower water pressures. We also recommend that residents store a sufficient amount of water for basic household needs, such as drinking, cooking, and hygiene purposes, in the event of service disruptions.
As of this afternoon, DWS has suspended service to all temporary service and irrigation accounts. DWS will be actively restricting specific accounts due to exorbitant water use. For the community’s use, potable water distribution stations are at the following locations:
For information, please visit our website at www.hawaiidws.org. You can also call the Department of Water Supply at 961-8060 or 961-8790 for more information or to report wasteful water use during normal business hours.
For after-hours emergencies, please call 961-8790.