Categorized | Volunteering

Iselle: How to help

Hawaii 24/7 Staff

Donations from across the island are pouring in to collection points for delivery to residents affected by Tropical Storm Iselle.

Community groups, non-profit organizations, businesses and individuals are setting up systems to get supplies to the areas still without power and water.

Hawaii 24/7 has compiled this list to help streamline the process. If you have something to add, drop the info in the comments below or shoot an email to:

Hawaii Island United Way is partnering with the Hawaii County Civil Defense to coordinate the relief efforts for victims of Hurricane Iselle.

If you or anyone you know would like to make donations of ice, water, household goods or hygiene items, or would like to offer manpower assistance to help with distribution of items, please call Janice at 808-936-2268 or email

If you or anyone you know of is in need of assistance, please call Janice at 808-936-2268 or email

For emergency assistance, please call 9-1-1. If you would like to make a donation to help with the relief efforts, you may do so at:

Also, a Facebook page has been started to assist with the effort:

Iselle Recovery Assistance – Offers and Requests…


Iselle Relief and Recovery

Iselle Aid Offers and Requests Spreadsheet…


Donations are being accepted at the Food Pantry, Hawaii Red Cross, and many local businesses.

* Costco, Kona

Costco Kona is accepting donations in box near exit. You can drop off all items, not just supplies purchased in the store.

*JB Water Hauling

Offering free water to Iselle victims. Located in HPP on 25th avenue between Kaloli and Paradise.

If anyone needs to fill water jugs we have our tanker truck with 3,000 gallons of drinkable water, all they need to do is come and fill up.

Just trying to share with whoever needs… our numbers are 756-8565 and 756-8540.

* Keaukaha General Store

Stepping up as ice and water drop off donation point. You can drop off donations all week long and they will send to Puna the following day.


* Hawaii Island United Way
Any branch of First Hawaiian Bank

* V.O.A.D. (Volunteer Organizations Active in Disaster)
Any branch of American Savings Bank

* Red Cross Disaster Relief


* FOOD ITEMS may be donated to The Food Basket
Hilo: 40 Holomua St., Hilo, Phone: 933-6030
Kona: 79-1016A East Honalo Rd, Phone: 322-1418

* NON-FOOD ITEMS may be donated to HOPE Services
Hilo: 116 Kapiolani St., Hilo, HI 96720, 935-3050
Kona: 74-5593PawaiPlace,Kailua-Kona,HI,933-6044

* The North Hawaii Education and Research Center
Suggested donations include toiletries, drinking water, toilet paper, towels, blankets, tarps, batteries and nonperishable food. Collection hours are 7:45 a.m. to 4:30 p.m. at 45-539 Plumeria Street, Honokaa. Email or call 775-8890.

* University of Hawaii’s College of Tropical Agriculture and Human Resources’ Komohana Extension and Experiment Station in Hilo is accepting ice and water donations.


Donations Requested
C and D Batteries
5 gallon and stove sized propane canisters
Propane stoves
Baby food
Cat and dog food
Ziplock baggies
Paper goods
Trash bags
Solar lights
Flash lights
Wind up alarm clocks
Hand held radios
Tiki torch fluid
Lamp Oil
140 inverters for car
First Aid/Antibiotic Cream/Bandages
Baby wipes
Insulated freezer bags


* CALL: “ALL HANDS VOLUNTEERS” at 808-464-3175 and 617-657-4199. These numbers are for volunteers and those in need of assistance. Connections will be made according to specific needs.

* Red Cross
Visit and sign up as a volunteer.



* Disaster Recovery Meetings (More than 40 disaster relief organizations represented)

Pahoa Comm. Center:
15-2910 Puna Road, Pahoa 96778
Thursday, Aug. 14 and Friday, Aug. 15
8 a.m. to 8 p.m.

Mountain View Gym:
18-1345 A Volcano Road, Volcano 96771
Saturday, Aug. 16 and Sunday, Aug 17
8 a.m. to 8 p.m.

Ccall ADRC at 961-8626
7:45 a.m.-4:45 p.m., Monday – Friday.

Reimbursements for spoiled food: Call 586-5720

Call Hope Services 935-3050

Bank of Hawaii for 60 months up to $25,000.
Call 1-888-643-3888.

* GENERAL REQUESTS for help: Hawaii Island United Way, call Janice at 936-2268


As emergency managers continue to assist individuals and communities recovering from damage caused by the Tropical Cyclone Iselle, the general public can help most quickly by giving monetary donations to an established relief organization.

The Hawaii Emergency Management Agency (formerly State Civil Defense) offers these tips on how to help:

DONATE – At this time, cash donations are the best way to immediately help recovery efforts on the Big Island and other areas impacted by Iselle. Cash donations help survivors get what they need, stimulate the local economy and save jobs.

VOLUNTEER – People are encouraged to connect with a local relief agency for volunteer opportunities and to identify needs of individuals and communities impacted by Iselle. Volunteer groups or individuals can contact these organizations directly for opportunities.

Recommended organizations:

American Red Cross (Hawaii Chapter)
Phone: (808) 734-2101

Hawaii Red Cross Disaster Relief….

Hawaii State Voluntary Organizations Active in Disasters Hurricane Iselle Long-Term Relief and Recovery Fund

Iselle donations may be dropped off at any American Savings Bank.…

Maui residents can report damage at:…

Hawaii residents can call (808) 935-0031 to report damage and (808) 961-8790 for any emergency water concerns.

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