Categorized | Business, Recalls

VIZIO recall to repair 39″ and 42″ E-Series LCD TVs due to faulty stand

MEDIA RELEASE

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall Summary

Name of product:
VIZIO E-Series 39-inch and 42-inch televisions

Hazard:
The stand assembly can fail and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.

Remedy:
View Details Repair Consumer Contact:
VIZIO toll-free at (855) 472-7450 from 7 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 6 p.m. CT Saturday and Sunday. Consumers can also visit the firm’s website www.vizio.com and click on “Safety Notice” for more information.

Recall Details

Units
About 245,000

Description
This recall involves Vizio E-series 39- and 42-inch Full-Array LED flat panel televisions. The flat panel televisions are black with “VIZIO” printed in the lower right corner of the television front and the VIZIO logo in the center of the back. The following model and serial numbers are included in the recall:

Model and serial numbers are printed on a label on the back of the television.

Model and serial numbers are printed on a label on the back of the television.

Incidents/Injuries
VIZIO has received 51 reports of the recalled televisions tipping over. No injuries have been reported.

Remedy
Consumers using the stand assembly should immediately detach the stand, place the television in a safe location and contact VIZIO for a replacement stand assembly. Consumers with wall-mounted televisions should request the replacement stand assembly in case the stand is needed for future use.

Sold at
Best Buy, Meijer, Target, Walmart and other retail stores nationwide , online at Amazon.com, Costco.com, Meijer.com, Sams.com and other internet retailers from December 2013 through June 2014 for between $370 and $450.

Manufacturer
AmTRAN Technology Company Ltd., of Taipei City, Taiwan
Distributor

VIZIO Inc., of Irvine, Calif.

Manufactured in
China and Mexico

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to help ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC’s free e-mail newsletters.

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