MEDIA RELEASE

The Hawaii State Public Library System (HSPLS) wants your opinions!  The 2013 HSPLS Customer Satisfaction Survey will be conducted to obtain feedback from library users about our collections and services from June 17 through July 31 on www.librarieshawaii.org.

This survey will help HSPLS identify areas where it can improve its services and better meet the needs of its communities. The customer satisfaction survey will also gather responses concerning online databases, e-Learning resources, eBooks/eAudio/eMusic collection, and the Internet scheduling self-service system, which HSPLS needs for its annual Federal Library Services and Technology Act (LSTA) report.

“Your feedback is very important to us,” State Librarian Richard Burns said.  “The survey takes just a few minutes to complete and will be available online at www.librarieshawaii.org and in paper version at all 50 libraries statewide.”