Categorized | Books, Entertainment

HSPLS consolidating patron database

MEDIA RELEASE

The Hawaii State Public Library System’s patron database will undergo a purge of inactive accounts Dec. 20.

Removing these accounts will provide an updated, more accurate database for our business and management uses.

Inactive accounts are accounts with expired library cards and:
* No borrowed library material in the past three years
* No outstanding items, charges or fees
* Whose card holders are former residents who have relocated from Hawaii

The record of a patron who has not borrowed library material in the past three years or more may be purged.

Patrons who visit their local library, present their library card, and discover that their record has been purged can reactivate their card, free-of-charge, by completing a new library card application form and presenting it with their card and valid identification.

The database clean-up procedure will not affect currently active library patrons.

Internet computer users who do not borrow materials and only use their library card to access the library system’s Internet stations or subscription databases remotely, may notice that their accounts have been purged.

These patrons can reactivate their accounts, free-of-charge, by completing a new application form and presenting it with their card and valid identification at any HSPLS library.

HSPLS Requests Feedback from its Online Database Users

State Librarian Richard Burns would like to know what patrons think about the Hawaii State Public Library System’s online resources.

Patrons are being asked to fill out a brief customer satisfaction survey at their local library.

Survey results will be used to complete a report about the Federal grant which funds these online resource subscriptions and internet access.

The survey should be fairly easy to do and take just a few minutes to complete.

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