MEDIA RELEASE
Hawaiian Airlines ranked as the nation’s most reliable carrier in November finishing first in both on-time performance and fewest flight cancellations, according to the monthly Air Travel Consumer Report issued Jan. 7 by the U.S. Department of Transportation.
Hawaiian led the industry in on-time performance with 93.3 percent of its flights arriving as scheduled in November, while earning the top score for fewest cancelled flights at 0.1 percent, or only five cancellations out of 5,661 total flights during the month.
Hawaiian also recorded the second-highest ranking among all carriers for baggage handling in November, reporting 1.69 mishandled baggage reports for every 1,000 passengers served.
Hawaiian is the nation’s largest provider of air service to Hawaii from the Western U.S., as well as the leading carrier for interisland service between the islands of Hawaii.
The DOT report covers 19 airlines, including nine carriers providing service to Hawaii, and isavailable online at http://airconsumer.ost.dot.gov/reports/atcr10.htm
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