Categorized | Business, Recalls

Fire and burn hazards prompt recall of gas grills sold at Lowe’s stores

MEDIA RELEASE

recall-gas-grillWASHINGTON, D.C. – The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Perfect Flame SLG Series Gas Grills

Units: About 663,000 in the United States and about 1,700 in Canada

Importer: L G Sourcing, Inc., of North Wilkesboro, N.C.

Manufacturer: Lucas Innovation Inc., of China

Hazard: The burners can deteriorate causing irregular flames and the lids of some models can catch fire, posing fire and burn hazards to the consumer.

Incidents/Injuries: The firm has received about 40 reports of fires from the burners deteriorating and about 23 reports of the lids catching fire. The firm is aware of one report of an eye injury requiring surgery and 21 incidents of minor burns to the hands, arms or face.

Description: The recalled grills are SLG series “Perfect Flame” brand outdoor propane or natural gas grills. The grills are stainless steel and painted black or gray metal. The model numbers affected by this recall are listed below. The model number can be found in the compartment under the cooking chamber. No other Perfect Flame model numbers are included in this recall.

Model	        Replacement Burners	Replacement Lid
SLG2006B	Yes             	No
SLG2006BN	Yes             	No
SLG2006C	Yes             	No
SLG2006CN	Yes             	No
SLG2007A	Yes             	Yes
SLG2007B	Yes             	Yes
SLG2007BN	Yes             	Yes
SLG2007D	Yes             	No
SLG2007DN	Yes             	No
SLG2008A	Yes             	Yes

recall-gas-grill2

Sold exclusively at: Lowe’s retail outlets nationwide from September 2005 through May 2009 for between $200 and $550 (U.S.) and in Canada from December 2007 through May 2009 for between $200 and $250 (CAN).

Manufactured in: China

Remedy: Consumers should immediately stop using the product and contact L G Sourcing to receive free replacement burners and, depending on the model of the grill owned, a free replacement lid.

Consumer Contact: For additional information, contact the firm toll-free at (888) 840-9590 anytime, or visit www.lowes.com

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting www.cpsc.gov/cgibin/incident.a…

2 Responses to “Fire and burn hazards prompt recall of gas grills sold at Lowe’s stores”

  1. john newman says:

    These grills are made out of the same steel as the burners. The cavity of the grill appears to be made out of a cheaper quality of steel than the burner. Rot is not causing the burners to separate the internal temp is too high for the quality of steel. The entire guts of the grill is made with cheap China steel, the mfg. will not return my calls. Be careful and keep this grill away from covered areas. We have had six or seven burnouts the entire grill in flames. My burners have six-inch gaps in them and fixing the burners, recall, is a band-aid on the grill. Dump it and hope Lowe's will give you a replacement. They `are working with me and I will give updates. I spent 453 USD on a Chinese fireball. Good Luck!!

  2. Mike Walker, PA says:

    I agree with john, Lowes should be stand up to the plate and recall the entire assy not just the burners and lids. I tried to work within the system and applied for replacement parts on my SLG2008A, when the parts came there are absolutely no information with them. The burners are different than the original. Although they feel a little more sturdy, the series of holes that used to be on the top of the burner tube is now on the bottom. I don't know if this is right or wrong and am afraid to install them. Oh by the way, anyone taking on this challenge should be prepared to drill out the screws holding the old burners on as they have corroded and the heads will immediately strip out. Also be careful of the mount ledge for the burners, in less than two years mine are completely gone and I will take quite an effort to replace. COME ON LOWES, IF THIS WERE HOME DEPOT WE WOULD HAVE GOTTEN NEW UNITS.

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