Categorized | Business, Recalls

Dolls recalled by Pottery Barn Kids due to strangulation hazard

About 81,000 dolls in the United States and 1,300 in Canada are recalled. The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child’s head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child’s head and neck. These loops can pose a strangulation hazard.

MEDIA RELEASE

Chloe

Chloe

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Chloe, Sophie and Audrey soft dolls

Units: About 81,000 in the United States and 1,300 in Canada

Importer: Pottery Barn Kids, a division of Williams-Sonoma Inc., of San Francisco, Calif.

Hazard: The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child’s head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child’s head and neck. These loops can pose a strangulation hazard.

Sophie

Sophie

Incidents/Injuries: The firm has received five reports of dolls with looped hair, including one report in which a loop of the Chloe doll’s hair was found around the neck of a 21-month old child. The child was not injured.

Description: This recall involves soft dolls sold under the names Audrey, Chloe and Sophie. The dolls measure about 17 inches high and have hair made of yarn. Audrey’s hair is black, Chloe’s hair is dark brown and Sophie’s hair is blonde. The dolls are part of Pottery Barn Kids’ Girl Doll Collection. The doll’s name can be found on a tag sewn onto her bottom.

Sold exclusively at: Pottery Barn Kids stores nationwide, online at www.potterybarnkids.com and through Pottery Barn Kids catalogs from July 2006 to April 2011 for about $40.

Manufactured in: China

Remedy: Consumers should take the dolls away from children immediately and cut the looped hair of the Chloe and Sophie dolls and remove the headband of the Audrey doll to eliminate the hazard. Consumers may also call Pottery Barn Kids for instructions on how to return the affected dolls for a merchandise credit.

Audrey

Audrey

Consumer Contact: For additional information, contact Pottery Barn Kids toll-free at (855) 880-4504 between 4 a.m. and 9 p.m. PT seven days a week or visit the firm’s website at www.potterybarnkids.com

Note: Health Canada’s press release is available at cpsr-rspc.hc-sc.gc.ca/PR-RP/re…

Cut the looped hair of the Chloe doll  to remove the hazard.

Cut the looped hair of the Chloe doll to remove the hazard.

Cut the looped hair of the Sophie doll  to remove the hazard.

Cut the looped hair of the Sophie doll to remove the hazard.

Remove the headband of the Audrey doll to remove the hazard.

Remove the headband of the Audrey doll to remove the hazard.

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on www.saferproducts.gov

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Oct 21, 2014 / 5:15 pm

 

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